Starting a Debt Case & Filing a Complaint to Collect a Debt
Frequently Asked Questions (FAQs)
What kind of case do I file to collect a debt?
What is the small claims process to collect a debt?
What is the process to collect a debt in a formal civil case in district court?
What should I consider when deciding whether to file a small claims case or a formal civil case in district court?
Who can sue to collect a debt?
How do I fill out the Complaint to Collect a Debt?
How do I file a Complaint to Collect a Debt with the court?
How do I serve the Defendant with a Complaint to Collect a Debt?
What if I can't find the opposing party or the opposing party won't accept service?
What happens after I file my Complaint to Collect a Debt?
Do I need to tell the court when I have served the Defendant?
How do I request a fee waiver?
What do I do if the Defendant files an Answer and raises a claim, called a Counterclaim, against me?
► What kind of case do I file to collect a debt?
There are two options to file a case to collect a debt:
- a small claims case which uses informal procedures, or
- a formal civil case in district court to collect a debt (also known as a debt collection case) which uses the formal Rules of Civil Procedure.
See the chart below to decide which case is right for you.
Process | SMALL CLAIMS | FORMAL CIVIL DEBT |
---|---|---|
Filing Fee | $50 if your claim is for $2,500 or less $100 if your claim is for more than $2,500 |
$150 in District Court $250 in Superior Court |
Court | District Court | District Court |
Amount of Debt | Up to $10,000 | Up to $100,000 in District Court Any amount in Superior Court |
Jury Trial | No | Yes, if one is requested |
Need a Lawyer | Usually no. The process is simplified for people representing themselves. The court system has forms and information to represent yourself. |
Most Plaintiffs have lawyers because corporations are required by law to be represented. Also, the formal Rules of Civil Procedure apply. Most Defendants represent themselves and the court system now has forms and information to help you represent yourself. |
Award winning party legal costs plus attorney fees if represented by an attorney? You can read more about the differences in attorney fee awards. |
Yes, the losing side may have to pay the other side up to $1,000 of their attorney fees and costs. | Yes, the losing side may have to pay between 3-30% of the other side's actual attorney fees and costs. |
Formal Rules of Evidence used at Trial? You can read more about the differences in dealing with evidence at trial. |
No, the formal Rules of Evidence are not used. | Yes, the formal Rules of Evidence are used. |
Serving the other party | Plaintiff handles mailing or hires process server. | Plaintiff handles mailing or hires process server. |
Alternate service allowed when you can't find the other party? | No, you can't use the small claims process if you cannot serve the other side with a copy of the complaint you file. If you can't serve the other side, you will need to file a complaint to collect the debt in district court using formal rules. | Yes. You can read more about alternate service. |
Service of Process Outside Alaska | Allowed in cases being heard by a District Court judge.
When case is being heard by a magistrate, then allowed for: - service on nonresident landlord in Landlord-Tenant Act case and - service on nonresident owner or operator of motor vehicle involved in accident in Alaska |
Allowed |
Complexity of Procedures | 15 - 20 court rules of small claims procedure apply | 80+ court rules of formal civil procedure apply |
Estimated Time Before Trial | 4 - 12 weeks after Defendant files Answer | 6 - 10 months after Defendant files Answer |
► What is the small claims process to collect a debt?
Learn more about the small claims process and small claims forms.
► What is the process to collect a debt in a formal civil case in district court?
In district court, a creditor starts a debt collection case by filing a Complaint with the court against the person who owes the debt. In the case, the creditor is called the "Plaintiff" and the person who receives the Complaint is called the "Defendant." The Plaintiff must provide a copy of the Complaint and a Summons to the Defendant by either (1) certified mail, return receipt, restricted delivery or (2) by using a process server. This is called "serving" the Defendant.
The Defendant responds by filing an Answer that addresses each issue the Plaintiff raised in the Complaint, adds any appropriate affirmative defenses and counterclaims, and may also offer to pay in some fashion.
If the Defendant does not agree to pay the debt, the parties may:
- try to settle the case, or
- ask the Judge to decide without a trial based on a Motion for Summary Judgment or a Motion for Judgment on the Pleadings.
- If the case does not resolve through these methods, the court will schedule a trial to hear the evidence and decide the issues.
After trial, the judge will issue a decision and if it finds the Defendant owes the Plaintiff the debt, the court will issue a judgment for a specific amount of money. The Defendant can voluntarily pay the debt, and if not, the Plaintiff can execute the judgment by going through a court process to collect the money from the Defendant's PFD, bank account, paycheck or property.
► What should I consider when deciding whether to file a small claims case or a formal civil case in district court?
The main differences are:
1. Formality of procedure
- In small claims court, pleadings and other documents you file with the court are brief and can be more informal than those in a formal civil case in district court.
- In small claims court, the judge can generally consider anything that relates to the facts that help the judge decide the case. In a formal civil case in district court, the judge or jury can only consider evidence that is admissible under the Alaska Rules of Evidence. This means if one side doesn't follow the Rules of Evidence, the other side can object and if the judge agrees with the objection, that evidence cannot be considered.
- When a witness testifies in a formal civil case in district court, generally only the other party or the other party's attorney asks the witness questions; the questions must follow the formal evidence rules on questioning witnesses on direct, cross or re-direct examination. In small claims court, the questions can be more informal and the judge can ask the witnesses questions.
2. Attorney Fees
If you win your case, the court can order the other party to reimburse you for your legal costs and, if you had an attorney representing you, reimburse some of what you paid the attorney. This is called awarding you attorney fees and court costs, but the calculation is different:
- in small claims court, the most the court can award you is $1000. Read more in Alaska District Court Rule 20(c).
- in a formal civil case in district court, the award is generally only between 3-30% of your actual attorney fees and court costs. Read more in Alaska Civil Rule 82.
3. Jury Trial
- In small claims court, only a judge may decide the outcome of a trial. There is no right to a jury trial.
- In formal civil cases in district court, either party may ask the court for a jury trial by requesting it in writing, within the first 10 days after the Complaint and Answer (and Answer to Counterclaim, if used in the case) are filed.
- A jury trial can greatly increase the legal fees and costs in a case, which may mean the unsuccessful party is ordered to pay more in attorney fees and costs to the successful party after the trial.
► Who can sue to collect a debt?
Any person or company can sue someone to collect a debt. The person or company suing is called the "Plaintiff" or creditor. The person being sued is called the "Defendant" or debtor. A Plaintiff can be a credit card company, a bank, a hospital, or any other person or company that says the Defendant did not pay a debt.
Sometimes creditors sell their debts to another company like a collection agency. That company may have the right to start a case against the debtor in court, and then the collection agency would be the Plaintiff or creditor.
► How do I fill out the Complaint to Collect a Debt?
You can use:
- Complaint to Collect a Debt, CIV-480
The Complaint has 4 parts:
The Caption:
- At the top of the page, circle "District" if you are filing your case in District Court (debt collection cases up to $100,000), or "Superior" if you are filing your case in Superior Court (debt collection cases to collect over $100,000).
- Write the name of the city where you will file the case on the line for the court's location.
- Write your full name on the line above where it says "Plaintiff."
- Write the other party's full name on the line above where it says "Defendant."
- When you file your case, the clerk will write in your case number.
The Complaint Paragraphs: This is where you tell the court what the case is about.
Filing Location: Check all boxes that apply to show why Alaska is the right state for your case.
Filing Court: Check whether you are filing in District Court or Superior Court.
Contract: In paragraph 3 of the Complaint Paragraphs, explain in detail the agreement you had with the Defendant. In paragraph 4, explain how the Defendant broke the agreement, how it harmed you, and the dollar amount you want the court to order the Defendant to pay you for breaking the agreement. You can add more pages if needed.
To win a debt case, you must show:
- You entered into an agreement or contract with the Defendant. (For example, the Defendant hired you to build a fence for $900.)
- The Defendant did not follow the agreement. (For example, you built the fence, but the Defendant did not pay you.)
- You were harmed because the Defendant did not follow the agreement. (For example, you did not get the money for the work you completed.)
- You want the court to order the Defendant to do something because the Defendant did not follow the agreement. (Usually to pay the amount due under the agreement, plus any interest or fees described in the agreement, and attorney fees and court costs if there is a court case.
The Request for Relief: List all the things you want the court to order at the end of the case:
- The total amount that the Defendant owes you.
- Interest if wanted. If your contract had a specific interest amount, write it on the line. If not, you can use the statutory interest rate.
- costs and attorney fees if wanted.
- Anything else you want the court to order.
The Included Documents and Contact Information:
List the documents you are including:
- A copy of the contract.
- Summons, CIV-100 Anchorage | Fairbanks | Kenai | Palmer | All Other Locations (REQUIRED). Write your name above the line that says Plaintiff(s) and the Defendant's name above the line that says Defendant(s). Write the Defendant's name after it says, 'To Defendant' and then again on the first line of the first paragraph. Write the Defendant's complete address on the next line in the first paragraph. The clerk will fill out the rest.
- Case Description Form, CIV-125D for District Court and CIV-125S for Superior Court (REQUIRED) – check the box for "Debt Collection" under Debt/Contract
- .If you want a jury trial, include a separate written request for one (this must be done with the Complaint or within 10 days of filing your Complaint). If you don't request a jury trial, the trial will be before just the judge which is how most trials happen.
- Anything else you think would be helpful or important.
Fill out your contact information and sign the bottom of the last page. It is important that the court always have current contact information for you so you can be notified of orders or court hearings.
After you fill out the Complaint to Collect a Debt, you must file it with the court and then serve the Defendant.
► How do I file a Complaint to Collect a Debt with the court?
After you fill out the Complaint to Collect a Debt, CIV-480 and other required forms, make 2 copies of every document you are filing (so you have 2 copies and the original) and complete these steps:
- Bring the original to your local court with both copies of the summons.
- Pay the filing fee (check or money order) unless you are asking for a fee waiver.
- When you open the case, the court clerk will fill out the case number and the bottom half of your summons. Write that case number on both copies of the Complaint to Collect a Debt. You will need that number for every document you file in the case.
- Keep one copy of all the documents you filed for your records.
- Serve the Defendant with the completed summons and the other copy of all the documents you filed.
► How do I serve the Defendant with a Complaint to Collect a Debt?
To serve the Defendant, you must give the Defendant copies of the Complaint to Collect a Debt, completed Summons, and any other documents you filed with the court. If the Defendant does not file an Answer, you must give the court notice that you served the Defendant within 120 days of filing your Complaint to be able to ask for a default judgment and move ahead in the case without the Defendant's participation.
There are 2 ways you may serve the Defendant with the Complaint and other required documents:
- Mailing it certified mail, restricted delivery, return receipt (using the green postcard), or
- Hiring a process server.
You CANNOT serve the completed Summons and complaint by hand delivery or first-class US mail.
Certified Mail
Serving by certified mail is the less expensive option to serve the documents to start your case. Make sure you also pay for restricted delivery and return receipt so that only the Defendant signs for the mail and you get the green card sent back to you when the Defendant gets the documents. You must save the green postcard to show you served the opposing party. You can read how to prepare the envelope and the certified mail postal forms in How to Serve a Summons, CIV 106.
Process Server
Hiring a process server is more expensive (can cost up to $65 in Alaska) than certified mail, but sometimes is a better option if the Defendant refuses to sign for the certified mail. You can find a statewide list of authorized process servers on the Alaska Court System website. This list is revised periodically so make sure you use a current list. For process servers outside of Alaska, you need to contact the local court in the area or do Internet research.
It is up to you to choose a process server and arrange to pay for their services. If you hire a process server, fill out the Service Instructions, CIV-615 and give it to the process server along with the copies to be served. After the process server completes service, you will receive a Proof of Service form. If you are hiring a process service outside of Alaska, provide them with the Return of Service Affidavit, SHC-193 Word | PDF that they will send back to you after the documents are served. Save the Proof of Service or Return of Service form to prove you served the Defendant. You can read more about serving with a process server in How to Serve a Summons, CIV 106.
► What if I can't find the opposing party or the opposing party won't accept service?
You must try hard to:
This is called diligent inquiry. The judge will require you to do everything you can to find the opposing party to serve a copy of your documents. If you are having trouble locating the opposing party, please read Tips on Locating People which gives many ideas to find someone. You will need to try most of these things before the court will allow your case to move forward.
After you have completed your diligent inquiry:
- if you can't find the opposing party, you can file a request with the court asking for permission to serve the opposing party by alternate service.
- If you found the opposing party and tried to serve the documents by certified mail/restricted delivery/return receipt AND hired a process server, but the opposing party avoided service, you can ask for permission to serve the opposing party by alternate service.
Read about the alternative service process.
► What happens after I file my Complaint to Collect a Debt?
You only need to file proof that you have served the Defendant if you ask the court to enter a default judgment and decide the case based on only the information you provided. You can read more about asking for a default judgment. The Debt Default Application includes instructions for telling the court about how you served the Defendant.
► Do I need to tell the court when I have served the Defendant?
You only need to file proof that you have served the Defendant if you ask the court to enter a default judgment and decide the case based on only the information you provided. You can read more about asking for a default judgment. The Debt Default Application includes instructions for telling the court about how you served the Defendant.
► How do I request a fee waiver?
If you cannot afford the filing fee, you may be eligible for a fee waiver. To ask the judge to waive your fees, file:
- Request for Exemption from Payment of Fees, and Order TF-920
The court will hold on to your Complaint to Collect a Debt until after the judge rules on the fee waiver. If granted, the court will fill out the bottom half of your Summons. You cannot serve the other party until after you get the completed Summons, and you will not get a completed Summons until after the court rules on fee waiver request. At some courts, you must return to the court to get your completed Summons, other courts will issue it automatically after the waiver is granted. Check with your local court to make sure you understand the procedure in using this form and getting the completed Summons.
► What do I do if the Defendant files an Answer and raises a claim, called a Counterclaim, against me?
If the Defendant files an Answer and raises a claim against you, called a counterclaim, you have 20 days to file an Answer to Counterclaim to tell the judge if you agree or disagree with any counterclaims raised. You can use this form:
- Answer to Counterclaim, CIV-482
After you fill out the Answer to Counterclaim form, make 2 copies (so you have 2 copies and the original).
- Give 1 copy to the Plaintiff's attorney (or the Plaintiff if there is no attorney) by either first class U.S. mail or hand delivery. This is called serving the other side. Write when and how you served the Plaintiff at the bottom of the original Answer to Counterclaim form in the Certificate of Service Section.
- Keep 1 copy for your records.
- File the original Answer to Counterclaim in court within 20 days of being served with the Answer. Count every day. If it ends up due on a Friday, Saturday, Sunday, or holiday, it is due the next day the court is open. Remember, the courts close at noon Fridays. File in the court location where you filed the Complaint.
The Defendant should not respond; the Answer to Counterclaim should be the final pleading and the case will proceed.