eFile Project User Resources
Caution about selecting case types
Avoid Paying Additional Processing Fees
Make sure you select the correct case type when eFiling your case. If you are unsure of the correct case type, contact customer service staff in your local court for help.
If you select the wrong case type, your case may be rejected and you will have to refile it and pay another Processing Fee. The Processing Fee collected by the TrueFiling vendor (not the court) is non-refundable.
Document Size and Quality
A single document submitted in TrueFiling may not exceed 10.0 megabytes. Documents exceeding that size must be submitted as separate documents labeled Part 1, Part 2, etc.
Avoid submitting scanned documents when possible. If the document is generated electronically, apply an electronic signature (/s/ (name), and upload it directly into TrueFiling.
If the document must be scanned, then scan it at a high quality resolution (minimum 300 DPI).
Items you Must File at the Court or by Mail or by Email
- Application for Media Coverage, TF-945
- Audio or Video Recordings
- Election to Opt Out of Court Restitution Collections, TF-957
- Electronic Delivery of Case Documents, TF-820
- Exhibits for Use during Trial or Hearings
- Filings for Confidential Cases
- Indictments (must be returned in open court)
- Petitions or Filings in a Quarantine or Isolation Proceeding
- Victim Notice of Change of Contact Information, TF-956
-
VS-401, Certificate of Divorce, Dissolution, or Annulment.
- You must use an original form (printed on archival-quality, acid-free paper).
- You may not use a photocopy.
- You must submit this form so that your divorce will be recorded with Health Analytics and Vital Records.
Important: If your divorce is not recorded, you may not be able to remarry, apply for a new license, or receive certain benefits until it is recorded. To get the form:
- Pick up an original form from your local court; or
- Call the Family Law Self Help Center at (907) 264-0851 and ask to have the form mailed to you; or
- Email Health Analytics and Vital Records at BVSSpecialServices@alaska.gov and ask to have the form mailed to you.
How To ...
User Guide
Account Activity
- How to Create a Truefiling Account (video)
- How to Deactivate a TrueFiling User Account
- Quick Guide for Law Enforcement (Create new account when transferring to another agency or post)
Case Activity
- How to File a New Case Using TrueFiling
- How to File a New Civil Case (video)
- How to File and Serve a Subsequent Filing Using TrueFiling
Demos
- Anchorage TrueFiling Filer Training: Criminal (video for Anchorage filers)
- Fairbanks TrueFiling Filer Training: Criminal (video for Fairbanks filers)
- Juneau TrueFiling Filer Training: Criminal, Minor Offense and Civil (video for Juneau filers)
- Palmer TrueFiling Filer Training: Criminal (video for Palmer filers)
TrueFiling Help and Support
The TrueFiling system provides help and support information for users. Technical support is also available from ImageSoft, the TrueFiling vendor, Monday through Friday from 4:00 a.m. to 5:00 p.m. Alaska Time, at:
Phone: (855) 959-8868
Email: support@truefiling.com
IMPORTANT: Do NOT send pleadings or other documents to the above support email address.
To file electronically, you must register and use TrueFiling.